Frequently Asked Questions


Question: How old do I need to be to order from your site?

Answer: Customers need to be 18 years and older to view and place orders through our website.


Question: Should I clean my new toy?

Answer: Just ‘N’ Dulge recommends cleaning your new toy before and after each use. Always wash before use and always follow the directions included in the packaging.

Question: How can I check the status of my order?

Answer: Follow the link on your order confirmation page updated tracking number or log in to your account to see most updated order status, Or simply contact our customer service

Question: How do I create an account?

Answer: Use the "Register" link at the top middle of our website.
Then simply follow the instruction to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private.

Questions: What is your return policy?

Answer: Please visit this Return Policy page.



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